Welcome to Franco. We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website, franco.lk, or make a purchase from our store.
2. Information We Collect
2.1 Personal Information When you visit our website, make a purchase, or interact with us, we may collect the following personal information: – Name – Email address – Billing and shipping addresses – Phone number – Payment information – Purchase history
2.2 Non-Personal Information We also collect non-personal information to improve our website and services, including: – IP address – Browser type and version – Pages you visit on our website – Time and date of your visit – Referring URL
3. How We Use Your Information
We use your information for the following purposes: – To process and fulfill your orders – To communicate with you about your order status and customer service inquiries – To personalize your shopping experience – To improve our website and product offerings – To send you promotional materials and updates, if you have opted to receive them – To prevent fraud and ensure the security of our website
4. Sharing Your Information
We do not sell, trade, or otherwise transfer your personal information to outside parties, except in the following circumstances: – To trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you, as long as these parties agree to keep this information confidential – To comply with legal obligations, enforce our site policies, or protect our rights, property, or safety
5. Data Security
We implement a variety of security measures to maintain the safety of your personal information. Your personal data is stored in secure networks and is accessible only by a limited number of persons who have special access rights to such systems and are required to keep the information confidential. When you place an order or access your personal information, we offer the use of a secure server.
6. Cookies
Our website uses cookies to enhance your browsing experience. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information.
7. Third-Party Links
Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We, therefore, have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
8. Your Rights
You have the right to: – Access the personal information we hold about you – Request the correction of inaccurate information – Request the deletion of your personal data – Object to the processing of your data – Request the restriction of processing your personal data – Withdraw your consent at any time (where processing is based on consent)
9. Changes to Our Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new Privacy Policy on our website. You are advised to review this Privacy Policy periodically for any changes.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
